The products purchased on thingibox.com may be returned within fourteen (14) days of the date of receipt of the order, as long as the products are in a perfect state and returned in the original packaging. Beyond this timeline no returns will be accepted.
If you are not completely satisfied with the ordered products or if you have changed your mind regarding your purchase, you can request a return of the items within fourteen (14) days of the date of receipt, upon notice to thingibox.com. All returns must be shipped prepaid to our warehouse. The complete products have to be packed in their original packaging and be in unused condition.
In the case that any of the products purchased on thingibox.com are found to have a manufacturing defect or there is an error in the preparation of your order (and only in these cases), we will authorize by email the return using freight collect shipping.
Upon receipt of the material in our warehouse, we will proceed to check it and will refund the products' value, if applicable.